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Discussion topic: Battery life

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This message was authored by: Mickred2

Battery life

Why is battery life so short? My last video doorbell used to last months on a charge. After 2 days battery is down to 68%. 

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This message was authored by: lettice

Re: Battery life

Posted by a Superuser, not a Sky employee. Find out more

There can be a number of factors that affect the battery usage on the video doorbell.

 

I have used the video doorbell for three years or more and I get around 30 days of charge off a 100% full charge from an alert around 10%, when I normally give its a 6-hour or overnight charge.

 

My doorbell gets regularly daily activity.

My doorbell is around nine feet away from the chime. I found when it was about 15 or so feet away  it drained a lot faster.

Plus, form my initial testing on first getting I did make changes to the activity zone and reduced the video recording lengths that made a big difference to all the overall battery usage.

 

A good guide to work with is in this Sky help article and especially make a note of and change some of of your app settings  as described in the table listed under 'key factors that affect battery life' in the  help article;

https://www.sky.com/help/sky-smart-home-nav/sky-smart-home-doorbell-and-chime-nav/sky-smart-home-doo...

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