4 Second delay Sky doorbell

[CherylShin]

I installed the doorbell yesterday and positioned the chime as close to the router as possible. Ran a test and signal strength is good, however  there is a 4 second delay. There is a wall between the doorbell and chime and this is not something I can resolve. Any clue how to boost strength or solve the delay issue.

[Stottie]

What do you mean by a 4 second delay? What takes 4 seconds?

[CherylShin]

If I go on live view and a car drives past, I can hear it through the window go past, but 4 seconds later it goes past on the camera. 

[Stottie]

Ah ok. Yes that happens to me. The amount of delay can vary from less than a second to around 4 seconds. It doesn't seem consistent to me.

Not 100% sure why there is a delay, I'm not sure of the exact mechanics of when you view a live stream - assuming it still has to go via the Sky servers. Having said that, I also have the indoor camera and that doesn't have the same delay.