17 Oct 2024 06:32 PM
Just moved from previous Mobile Netork (Gomo Ireland) to Sky Ireland and Wifi Calling is now not available. It was with GoMo.
Has Sky to be contacted to enable this feature. I saw that if you didn't buy mobile from them it might not be available but didnt buy my phone with GoMo or Vodafone previously and always had Wifi Calling!!?
17 Oct 2024 06:34 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @alcarey wifi calling with sky is only guaranteed to work on phones purchased direct from them, did you get your phone from sky ? What phone is it ?
17 Oct 2024 06:36 PM
It's a samsung Galaxy S23 Ultra. Purchased sim free about a year ago. Wifi calling was available until I activated sky sim today! Don't see the reason why they wouldn't be able to enable it!!
17 Oct 2024 06:43 PM
Posted by a Superuser, not a Sky employee. Find out moreFrom the sky help pages @alcarey
"One to watch out for: If you didn't get your phone from us, it might not be compatible with Sky Mobile Wi-Fi calling. To check, set up Wi-Fi calling and try making a call over Wi-Fi. If the ‘Wi-Fi call’ indicator doesn’t show, then your phone isn’t compatible."
12 Nov 2024 08:41 PM
Did you get this resolved? I'm having the exact same issue.
12 Nov 2024 08:45 PM
I resolved it myself by leaving sky after 2 days and going straight back to GoMo!! Wifi calling back straight away...
Also phone coverage was terrible...Google maps dropping out while driving. Never happened before with any other provider!
04 Dec 2024 10:30 PM
I phoned SKY ireland, and they said that WiFi calling is not currently available in Ireland but will be soon, they are working on it.
04 Dec 2024 10:36 PM
Grand...I left them after a half a day. Coverage was terrible. No wifi calling. And maps dropping while driving with no signal. Never happened with any previous provider....went back to Gomo and it's 100%
30 Jan 2025 10:20 PM
A few months later and this is still the same.
Just ported over to Sky because they said they had WiFi calling. Looks like they dont and simply lie. WIll be porting away and reporting Sky Mobile to Comreg for false advertising.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion