why increase my bill

[Imon1]

hello my data plan was £10 for 25gb. but this month they cut £16 for 25gb 

why? 

and in the apps it's showing next month same like this £16 

[caesarome]

@Imon1 

When did you activate the sim for £10 as the offer would have been available for at most 12 months.

[Imon1]

i wanna go back my 10 pound data plan.

is ot possible noe?

or i wanna change my data plan by £10

[caesarome]

Please answer the question I asked, when did you activate this sim so was it about 12 months ago ?

[Imon1]

yes 12 months ago 

but i wanna change my data plan now

[PandJ2020]

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@Imon1 wrote:

yes 12 months ago 

but i wanna change my data plan now

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You can switch to any available plan from your account.

Or call Sky to give notice to leave or negotiate a new deal.