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This discussion topic has been answered Discussion topic: unable to activate Esim

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This message was authored by: Venusrabori

unable to activate Esim

I bought samsung  s26moble for my son with e sim , we are not able to activate it , it says the activation code is invalide , the same error appears for barcode . I want to apply for  physical simcard


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This message was authored by: caesarome Answer

Re: unable to activate Esim

Posted by a Superuser, not a Sky employee. Find out more

@Venusrabori 

You can order a physical sim card here:

 

https://www.sky.com/shop/mobile/plans

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This message was authored by: caesarome Answer

Re: unable to activate Esim

Posted by a Superuser, not a Sky employee. Find out more

@Venusrabori 

You can order a physical sim card here:

 

https://www.sky.com/shop/mobile/plans

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: 63johnw

Re: unable to activate Esim

Posted by a Superuser, not a Sky employee. Find out more

Hi @Venusrabori 

 

To try and get you some help I have escalated your post to the Sky Community Messaging Team.

Look out for a post on this thread from one of the team inviting you to a private chat and then you should see a coloured speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread periodically.

This link explains what happens.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

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This message was authored by: Venusrabori

Re: unable to activate Esim

 Thank you  so much ,I went through the link you kindly  share , It says :Sorry but we are having technical difficulties!

This message was authored by: KARAN4

Re: unable to activate Esim

Yesterday I got my new phone 17 pro but I can't activate my e sim at the same time iam using another SIM card I need swap my number to sky 

This message was authored by: T4pot

Re: unable to activate Esim

Can i not use another e-sim?

 

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