@Laura+Mclellan
Does any relevant information show on this link?
https://www.sky.com/help/articles/service-status-sky-mobile
It may disclose a nearby mast issue. Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
