0

Discussion topic: sky mobile billing

Reply
Avatar for Ans65
Level 0 icon
What's this?
This message was authored by: Ans65

Message posted on ‎09 Sep 2025 12:05 PM

sky mobile billing

Hi I noticed that sky had been taking 2 payments out of my account when I had a thorough check of my finances.  I want to find out why this has happened?  I need to chat to someone about the issue.

 

 

Report post
Post 1 of 3
60 Views
0 Likes
Reply
Reply

All Replies

Avatar for 63johnw
Level 16 icon
What's this?
Superuser
This message was authored by: 63johnw

Message posted on ‎09 Sep 2025 12:12 PM - last edited: ‎09 Sep 2025 12:13 PM

Re: sky mobile billing

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ans65  call sky on 150. This isn't sky CS, more customer helps customer area. 

If you want to post more information we may be able to help. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Report post
Post 2 of 3
53 Views
0 Likes
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎09 Sep 2025 12:27 PM

Re: sky mobile billing

Posted by a Superuser, not a Sky employee. Find out more

@Ans65 

Are you making an unnecessary manual payment when you've already got a direct debit or continuous card payment set up?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 3 of 3
44 Views
0 Likes
Reply
Reply