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Discussion topic: roaming problems in france

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This message was authored by: ck34

roaming problems in france

I'm currently in franc and my roaming passport has run out as I have used the 25gb in 1 monthly cycle, what can I do as I need data but do not want to be charged ridiculous amounts of money with being charged £2.50 per 25gb 

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This message was authored by: Daniel0210

Re: roaming problems in france

Posted by a Superuser, not a Sky employee. Find out more

@ck34 wrote:

I'm currently in franc and my roaming passport has run out as I have used the 25gb in 1 monthly cycle, what can I do as I need data but do not want to be charged ridiculous amounts of money with being charged £2.50 per 25gb 


@ck34 

It's not £2.50 per 25GB, it's £2.50 per GB.

 

There is now a fair usage policy. Roaming using Roaming Passport Plus is now limited to 25GBper billing period then it's £2.50per GB. They can also suspend your account.

 

From Skys own website...

When you roam using our Roaming Passport Plus, we consider that up to 25GB per billing period is a reasonable amount of data to use. If you exceed this amount, we'll assume that you're no longer using data in the way expected of a reasonable customer for periodic travel.

https://www.sky.com/help/articles/sky-mobile-fair-usage-policy.

 

 


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This message was authored by: ck34

Re: roaming problems in france

so what can I do to avoid ridiculous charges, I have travelled quite alot this month and can think this could be the reason, I need data as I have my son with me and he wants to use my phone to facetime and play games, I just dnt want to be charged stupid money I have a £45 roaming spend cap on should I leave that on or will this affect the passport affect

This message was authored by: 63johnw

Re: roaming problems in france

Posted by a Superuser, not a Sky employee. Find out more

 Hi @ck34  your options are, pay the extra for each gig of data (will be expensive if using a lot), just use free WiFi where available and turn off mobile data or get a local PAYG sim which may have free data attached. 

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