Discussion topic: piggybank

This message was authored by: trudster72 · ‎24 Aug 2024

I have been trying since Tuesday to roll over data from my piggyback to another sky sim on my sons phone but nothing it says keep trying. I have been with sky 17yrs and never had any problems before.

This message was authored by: 63johnw · ‎24 Aug 2024

Hi @trudster72 i know sky have been having issues with rolling data, give them a call on 150 to see if they can do it for you and investigate your account.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

View this Answer within the discussion

This message was authored by: 63johnw · ‎24 Aug 2024

Hi @trudster72 i know sky have been having issues with rolling data, give them a call on 150 to see if they can do it for you and investigate your account.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: trudster72 · ‎24 Aug 2024

@JohnW thankyou so much for your help x

This message was authored by: Terry231 · ‎27 Sep 2024

I don't seem to be able to roll my data over as cant get to my puggybank

This message was authored by: 63johnw · ‎27 Sep 2024

Hi @Terry231 if you can't access it via the app or online then call sky on 150 so they can help and investigate.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

Discussion topic: piggybank

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