packaging

[sillygill]

i need to return my old phone for a swap but the packaging the new phone came in i opened it incorrectly so cannot send old one back due to the packaging been tampered with could you please send me a new package box out so i can return it to you i have got the return sticker

[GD1]

@sillygill  No one on the community can send you anything, no one knows who you are or where you live, you'll need to give Sky a call.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.