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Discussion topic: my mobile delivery

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This message was authored by navguri This message was authored by: navguri

my mobile delivery

hi i have ordered i phone from sky mobile and sky community send email that; You will get your item within 2-3 week;  but till now  i m waiting for my mobile, if you can not send within this week . please cancel my item and contract.....

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This message was authored by caesarome This message was authored by: caesarome

Re: my mobile delivery

Posted by a Superuser, not a Sky employee. Find out more

@navguri 

We are only talking to other customers on here so the latest on your order can be found here:

 

https://www.sky.com/ordertracking

 

If you want to cancel you will need to call Sky.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: my mobile delivery

Posted by a Superuser, not a Sky employee. Find out more

@navguri wrote:

hi i have ordered i phone from sky mobile and sky community send email that; You will get your item within 2-3 week; 


@navguri 

The Sky Community didn't send you an email. We're all customers. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
navguri
Topic Author
This message was authored by navguri This message was authored by: navguri

Re: my mobile delivery

i m checking in my sky account in order tracking ,   still showing....

Expected delivery date

Coming soon

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: my mobile delivery

Posted by a Superuser, not a Sky employee. Find out more

@navguri 

Then as stated above it you wish to cancel it you'll need to call Sky. We have no insight into delivery timescales. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
navguri
Topic Author
This message was authored by navguri This message was authored by: navguri

Re: my mobile delivery

can you give sky mobile contact number

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: my mobile delivery

Posted by a Superuser, not a Sky employee. Find out more

@navguri 

To contact Customer Services from a Sky Talk landline or a Sky mobile dial 150 to call Sky (free).

Alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a 0333 number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

Note: if your services are restricted due to a missed payment/s any calls will only prompt you to pay what you owe.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
navguri
Topic Author
This message was authored by navguri This message was authored by: navguri

Re: my mobile delivery

i got it ,,,, thank you

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