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Discussion topic: mobile phone upgrade

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This message was authored by: Jan2311

mobile phone upgrade

I am looking to upgrade my A325G, if I do this can I keep the same number and the phones contents ie photos.

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This message was authored by: Kieth2

Re: mobile phone upgrade

Hello, yes you can keep everything on your phone as long as you have backed up the photos etc to Google or the server you use. However I personally wouldn't recommend swapping your phone using sky, you'll get a better price selling privately. 

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This message was authored by: Jan2311

Re: mobile phone upgrade

Sorry to be a pest, but I am not very techno savy, my phone and broadband are both with sky, would this be a problem.  All I want to do is change my phone but keep all that is on it and pass it on to the new device,is there an easy way of doing this?

 

 

This message was authored by: PandJ2020

Re: mobile phone upgrade

Posted by a Superuser, not a Sky employee. Find out more

Read here: https://www.samsung.com/uk/support/switching/

 

If you have a physical SIM then you simply move this from old to new phones.  (Do not activate any new plan)

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Kieth2

Re: mobile phone upgrade

Using smart switch either wireless or wired is also a method to keep your phone settings. Just download it from play store and follow instructions.  Hope this helps.

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