0

Discussion topic: mobile internet down again

Reply
This message was authored by Vic1965 This message was authored by: Vic1965

mobile internet down again

Hi is anyone else unable to connect to mobile internet? i can use wifi that's fine. my issue is randomly my 5g or 4g in the top right of my phone just starts flashing on and off, and it will not connect. this will last all day even if I drive 20 miles to another town it is still the same. then randomly it will just start working again, and be fine for a few days sometimes a week, then it will do it again. sky chat just say we are working on a mast in your area, so i said but i drove 20 miles and its the same, so they ask what post code i moved to, they then say yes we are working on masts in that area too. any help would be wecome

Reply

All Replies

This message was authored by 63johnw This message was authored by: 63johnw

Re: mobile internet down again

Posted by a Superuser, not a Sky employee. Find out more

Hi @Vic1965  you can check your service status here. 

https://www.sky.com/help/articles/service-status-sky-mobile





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion