@Hannie1961
This is a customer led discussion forum where Sky customers are here to try to help other customers. You aren’t speaking to Sky Customer Services here.
We obviously can't see your bills. Compare it to a previous one to see where it differs. It usually involves roaming charges, sending chargeable picture messages, calls to non-inclusive numbers or a discount ending.
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NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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MERRY CHRISTMAS and a HAPPY NEW YEAR
