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Discussion topic: mms not working after switching

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This message was authored by: Annmarie25

Message posted on ‎09 Mar 2026 12:26 PM

mms not working after switching

mms not working after switching over from vodafone

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎09 Mar 2026 12:27 PM - last edited: ‎09 Mar 2026 12:27 PM

Re: mms not working after switching

Posted by a Superuser, not a Sky employee. Find out more

Hi @Annmarie25  have you checked your monthly spend cap isn't set at zero. MMS messages are chargeable so the spend cap needs to be set high enough. 

https://www.sky.com/help/articles/sky-mobile-spend-caps

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This message was authored by: Annmarie25

Message posted on ‎09 Mar 2026 12:44 PM

Re: mms not working after switching

not as zero thanks ,. 

everything else is ok calls internet 

 

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This message was authored by: 63johnw

Message posted on ‎09 Mar 2026 01:25 PM

Re: mms not working after switching

Posted by a Superuser, not a Sky employee. Find out more

Hi @Annmarie25  check your APN settings to see if you have a profile for mms. 

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