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Discussion topic: keeping my old mobile number

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This message was authored by: NannyJean

keeping my old mobile number

I have recently purchased a Samsung 35 from sky my granddaughter set it up for   me yesterday and gave them the par code and I had a text from sky saying my phone would be up and running on the 22nd with my old number today they have sent me a new text with a new number which I do not want.  how can I contact them to keep my old number.

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This message was authored by: caesarome

Re: keeping my old mobile number

Posted by a Superuser, not a Sky employee. Find out more

@NannyJean 

You can't use a pac code to move a number between two Sky sims so if you do have a Sky sim then just put that in your phone as you do need a pac code to do this. 

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