Discussion topic: increasing my data usage
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Message posted on 07 Sep 2026 05:46 PM
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increasing my data usage
Hi, I signed up to increase the data usage for 07768 83xx41 my hsuabnds phone but I pay the bill and the account is in my name, Theresa Wallace. I was sent a brand new SIM and now I am getting mesages saying activate my sim. I dont want a new SIM, I was coming to the end of the contract I think and I wanted to renew and incease the data usage. Can you help me?
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Message posted on 07 Sep 2026 06:28 PM - last edited: 07 Sep 2026 06:28 PM
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Re: increasing my data usage
If you were sent a new SIM then it sounds like you've purchased an additional dataplan (with a new phone number).
To change the data on an existing dataplan you adjust it from your account. (From the app: Mobile > Manage SIM > Manage Settings > Change data plan)
Message posted on 07 Sep 2026 06:45 PM
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Re: increasing my data usage
Thank you, that is very helpful I will try that.
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