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Discussion topic: increasing my data usage

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This message was authored by: Wallace57

increasing my data usage

Hi, I signed up to increase the data usage for 07768 83xx41 my hsuabnds phone but I pay the bill and the account is in my name, Theresa Wallace. I was sent a brand new SIM and now I am getting mesages saying activate my sim. I dont want a new SIM, I was coming to the end of the contract I think and I wanted to renew and incease the data usage. Can you help me?

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This message was authored by: PandJ2020

Re: increasing my data usage

Posted by a Superuser, not a Sky employee. Find out more

If you were sent a new SIM then it sounds like you've purchased an additional dataplan (with a new phone number).

 

To change the data on an existing dataplan you adjust it from your account.  (From the app: Mobile > Manage SIM > Manage Settings > Change data plan)

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Wallace57

Re: increasing my data usage

Thank you, that is very helpful I will try that.

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