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Discussion topic: iPhone 14 arrived today. Package is damaged

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This message was authored by Dino553D This message was authored by: Dino553D

iPhone 14 arrived today. Package is damaged

I received my new iPhone 14 today and the delivery and handset boxes are damaged.  I haven't opened the box for the handset yet. Want to know what the process is for returning if the handset too is damaged?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: iPhone 14 arrived today. Package is damaged

Posted by a Superuser, not a Sky employee. Find out more

@Dino553D 

Almost certainly you'd have to ring Sky and report it to them asap. They can advise you and then take it up with DPD. 


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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Harvey5576 This message was authored by: Harvey5576

Re: iPhone 14 arrived today. Package is damaged

My packaging was damaged but opened it and all is fine.i just took photos before i opened the box.

This message was authored by caesarome This message was authored by: caesarome

Re: iPhone 14 arrived today. Package is damaged

Posted by a Superuser, not a Sky employee. Find out more

It is worth taking photos if you do end up returning this @Dino553D but the chances are it will be undamaged in the packaging.

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