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Discussion topic: eSim not working
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This message was authored by: Mandotiffer
Message posted on 09 Jan 2026 09:10 PM
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eSim not working
Hi. I ordered an eSim for a S11 Tab 5G bit it won't let me install it. Ive now tried at least 5 different eSims and jone have worked. I did try speaking to Sky Help and thought they'd agreed to sent me a physical card instead but still not had anything in the post or via email. Any advice?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 09 Jan 2026 10:11 PM
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Re: eSim not working
A physical sim is sent via Royal Mail so you are looking at 2-3 days for delivery.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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