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Discussion topic: eSIM got stuck
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This message was authored by: Chintan1
Message posted on 03 Sep 2026 12:09 PM
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eSIM got stuck
I was trying to transfer eSIM from my previous phone to new phone but now I don't have network on none of the phone now I'm stuck without a network. I can't access my bank account. I can't access anything. I can't even call sky please help me out as soon as possible. I'm stuck somewhere
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 03 Sep 2026 12:12 PM
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Re: eSIM got stuck
Are you following this guide:
https://www.sky.com/help/articles/esim-sky-mobile-transfer-sim
Have you activated the replacement sim on your new phone ?
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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