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Discussion topic: eSIM and data

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This message was authored by 020201 This message was authored by: 020201

eSIM and data

I purchased an esim and have been using data on that, but Sky have charged me data fees for last month and this month whilst abroad. Any reason why this is? I thought purchasing an e-sim stops extra fees on your bills?

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This message was authored by 63johnw This message was authored by: 63johnw

Re: eSIM and data

Posted by a Superuser, not a Sky employee. Find out more

Hi @020201  no it doesn't. An eSIM is just an alternative to a physical sim. It's supposed to be easier to switch between sims if required. There is no difference in charges and roaming charges, it's exactly the same as using a physical one. 

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