Discussion topic: eSIM activaton fail
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Message posted on 02 Feb 2026 07:44 PM
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eSIM activaton fail
Been trying to install eSIM back keeps failing have spoke to sky and problem still not resolved seem to be getting nowhere any ideas please
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Message posted on 02 Feb 2026 07:48 PM
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Re: eSIM activaton fail
There is some things to try here for failed installations:
https://www.sky.com/help/articles/esim-sky-mobile-fix-a-problem
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 02 Feb 2026 07:54 PM
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Re: eSIM activaton fail
Have tried all these and spoke to someone on sky chat Saturday they couldn't work out how to fix issue and said was going to pass case on to someone else be heard nothing since
Message posted on 02 Feb 2026 07:58 PM
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Re: eSIM activaton fail
Once such option as mentioned on that link is to order and try another esim, as you have not actiavted that then you should not be charged for it.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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