27 Sep 2024 10:12 PM
Changed from iPhone 14 to 16 and changed to an eSIM on the 14 prior to switching . It's saying it will send a message to me but I have no phone with an active sim to be able to receive the text message. I also have my physical sim in the new handset. How can I set up the eSIM on my new handset ?
27 Sep 2024 10:32 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can move the esim to a new phone as per this:
https://www.sky.com/help/articles/esim-sky-mobile-transfer-sim
If you have a physuical som then you would be paying for a second sim with a new number so if you are happy to do that you could convert it to an esim as well:
https://www.sky.com/help/articles/esim-sky-mobile-convert-sim
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