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Discussion topic: eSIM Activated on old phone

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This message was authored by: Paixo

eSIM Activated on old phone

Hello, I activated my eSIM on my old phone, and it won't let me activate on my new phone. It says the eSIM is out of date? Then I try and request a new one and it goes to the number associated with that eSIM that I can't get access to. Any ideas?

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This message was authored by: caesarome

Re: eSIM Activated on old phone

Posted by a Superuser, not a Sky employee. Find out more

@Paixo 

Are you trying to do this to move it to your new phone:

 

https://www.sky.com/help/articles/esim-sky-mobile-transfer-sim

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