25 Jan 2025 08:20 PM
It's been almost two weeks and I still do not have a working eSim. Can any one at Sky help me? Keep getting told by customer services they are lookig into why the email code is not comimg through.
26 Jan 2025 03:07 PM
Posted by a Sky employeeHi @buntyshah
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
05 Feb 2025 06:48 PM
This issue still has not been resolved. Been many weeks now!
06 Feb 2025 08:38 PM
Any update
06 Feb 2025 09:43 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried this:
13 Feb 2025 12:58 PM
Had a call from Sky today. Issue is resolved and it works!! Thank you Sky.
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