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Discussion topic: cancelled order

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This message was authored by: FXACHILL

Message posted on ‎28 Nov 2025 08:36 PM - last edited: ‎01 Dec 2025 09:46 AM by Community Manager

cancelled order

[removed] They take your ID for verification , accept it and your phone order and then ask for a 144 euro deposit. I paid it and less than 20 seconds later got an email to say they "cancelled the order". Now they say i will have to wait up to 2 -3 3 weks for a refund. DO NOT USE THEM FOR SKY MOBILE!

 

Moderator Actions: Removed unfounded allegations

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎28 Nov 2025 08:39 PM

Re: SCAM!

Posted by a Superuser, not a Sky employee. Find out more

@FXACHILL 

There's no scam. You've failed the credit checks by the sound of it and the refund will take the normal time of least 14 days.m


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Sky customer since 2001
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