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Discussion topic: “Your sky mobile refund of ____ has now been processed”?

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This message was authored by wdsmoore This message was authored by: wdsmoore

“Your sky mobile refund of ____ has now been processed”?

Hello!

 

back in January I paid off the remainder of my phone contract (£234) - naturally it went on as credit and is taking the money each month from the credit which makes perfect sense.

 

yesterday I received a text from sky stating the following:

 

"Hello. Your Sky Mobile refund of £136.50 has now been processed. To check your bill, go to sky.com/mysky" 

 

I don't know if this is a real text or not? I previously had 2 messages back in January (around the time I paid the phone off) with the same thing and can't remember if I received any refund.

 

Is this a real message? I don't know, I've also checked my bill and it says what I'd expect it to say so I'm a bit confused?

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This message was authored by caesarome This message was authored by: caesarome

Re: “Your sky mobile refund of ____ has now been processed”?

Posted by a Superuser, not a Sky employee. Find out more

Does your future bills show this credit as being on it or has it been added to the credit that is already on it ?

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