Discussion topic: Wrong number displayed
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Message posted on 16 Aug 2026 01:34 PM
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Wrong number displayed
My Sky account shows a number ending 248, but my active Sky Mobile SIM is using a number ending 967. I need the PAC for 967
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Message posted on 16 Aug 2026 01:42 PM
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Re: Wrong number displayed
You can't use a PAC within a network if that's what you're trying to do?
Message posted on 16 Aug 2026 01:43 PM
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Re: Wrong number displayed
I'm not sure what to do but I know they are both displaying different numbers and I thought that was how to fix
Message posted on 16 Aug 2026 01:50 PM
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Re: Wrong number displayed
You should take a step back an explain what you've done and exactly what the issue is.
I suspect you've activated an additional SIM - which has a new phone number...
Message posted on 16 Aug 2026 01:51 PM
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Re: Wrong number displayed
I was previously a sky customer under a different account , so I got a new plan under my own name so I transferred my old number to an esim then transferred it back once I received my new physical sim
Message posted on 16 Aug 2026 02:00 PM
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Re: Wrong number displayed
@Lewis145 wrote:
I was previously a sky customer under a different account , so I got a new plan under my own name
Then you are logged into the wrong account as you need to be accessing this new one that was set up under your own name.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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