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Discussion topic: Wrong number displayed

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This message was authored by: Lewis145

Wrong number displayed

My Sky account shows a number ending 248, but my active Sky Mobile SIM is using a number ending 967. I need the PAC for 967

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This message was authored by: PandJ2020

Re: Wrong number displayed

Posted by a Superuser, not a Sky employee. Find out more

You can't use a PAC within a network if that's what you're trying to do?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Lewis145

Re: Wrong number displayed

I'm not sure what to do but I know they are both displaying different numbers and I thought that was how to fix 

This message was authored by: PandJ2020

Re: Wrong number displayed

Posted by a Superuser, not a Sky employee. Find out more

You should take a step back an explain what you've done and exactly what the issue is.

 

I suspect you've activated an additional SIM - which has a new phone number...

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Lewis145

Re: Wrong number displayed

I was previously a sky customer under a different account , so I got a new plan under my own name so I transferred my old number to an esim then transferred it back once I received my new physical sim

This message was authored by: caesarome

Re: Wrong number displayed

Posted by a Superuser, not a Sky employee. Find out more

@Lewis145 wrote:

I was previously a sky customer under a different account , so I got a new plan under my own name


Then you are logged into the wrong account as you need to be accessing this new one that was set up under your own name.

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