Discussion topic: Wrong information on order

This message was authored by: Libby2 · ‎28 Sep 2023

Just completed an order for a new device as I clicked I realised I spelt my last name wrong in the card details, but it said it had gone through however I've had no email of confirmation or anything out of my bank, it is also not in my order section on the account

This message was authored by: Daniel0210 · ‎28 Sep 2023

@Libby2

You will need to call Sky and explain what you've done. They might cancel your order and if they do, and you reorder, you will be credit checked again.,

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Wrong information on order

Wrong information on order

All Replies

Re: Wrong information on order

Was this discussion not helpful?

Search Sky Community

Start a new discussion