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Discussion topic: Write to sky mobile team.

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This message was authored by JJ106 This message was authored by: JJ106

Write to sky mobile team.

How can I get in touch with sky mobile in writing to make a complaint. Is there an email address or a postal address.

 

I have an ongoing complaint for a month where they were supposed to port my number from my old provider to sky. I had a comfirmation that it is done, but clearly it's not as number isn't working. I have been in touch with Sky since December to fix the issue and to date I haven't had a resolution or an update from the correct department. I have made numerous calls and have been told one thing after another and fed up now. I would like to write to them instead. 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Write to sky mobile team.

Posted by a Superuser, not a Sky employee. Find out more

@JJ106 

I'm not aware of a postal address for any particular team. Skys main address for complaints is:

 

Customer Complaints, Sky Subscriber Services Ltd, PO Box 43, Livingston, EH54 7DD


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
JJ106
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This message was authored by JJ106 This message was authored by: JJ106

Re: Write to sky mobile team.

Thank you. I will write to that. 

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