0

Discussion topic: Why mi bill it to big

Reply
This message was authored by: Cristiano

Why mi bill it to big

The bill it to big this month .i have on the bill all my product 2 times 

Reply

All Replies

This message was authored by: Daniel0210

Re: Why mi bill it to big

Posted by a Superuser, not a Sky employee. Find out more

@Cristiano 

Do the dates of the charges relate to the same billing period? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: 63johnw

Re: Why mi bill it to big

Posted by a Superuser, not a Sky employee. Find out more

Hi @Cristiano  have you changed your billing date ? 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Avatar for Cristiano
Level 1 icon
Topic Author
This message was authored by: Cristiano

Re: Why mi bill it to big

Yes i change the date

 

This message was authored by: Daniel0210

Re: Why mi bill it to big

Posted by a Superuser, not a Sky employee. Find out more

@Cristiano 

So that is always likely to result in a larger bill as they cover a longer period. Your estimated bill for June should be as you're expecting. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: PandJ2020

Re: Why mi bill it to big

Posted by a Superuser, not a Sky employee. Find out more

@Cristiano wrote:

Yes i change the date

 


Changing the date doesn't just change the date.

 

It completely recalculates and can cause the next bill to be larger as it covers a longer period.

I am just another Sky customer and my views are my own even if you don't like the answers
Avatar for Cristiano
Level 1 icon
Topic Author
This message was authored by: Cristiano

Re: Why mi bill it to big

Thanks for the answer

Reply