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Discussion topic: Why does my phone calls sound like I’m underwater and muffled

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This message was authored by Sazsarah86 This message was authored by: Sazsarah86

Why does my phone calls sound like I’m underwater and muffled

My phone with sky mobile  has recently starting sounding like I'm underwater, I be on a call within minutes the call goes all muffled and sounds like the person is underwater its only on normal calls. FaceTime is fine as through wifi but when I call normal it's awful. It's starting to annoy me now. Even tried to call sky about a problem I can't hear them due to the issue of calls going muffled 

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This message was authored by caesarome This message was authored by: caesarome

Re: Why does my phone calls sound like I’m underwater and muffled

Posted by a Superuser, not a Sky employee. Find out more

You could try a replacement sim incase it is this has developed a fault:

 

https://www.sky.com/help/articles/replacement-sim

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