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Discussion topic: Why did sky send me a new sim

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This message was authored by: HarleyBoo1

Why did sky send me a new sim

I received a new sim from sky I am already a sky customer so why send a new sim when it's not needed. Yesterday I used my sky to receive a new diamond special offer for two years but if I'm already with sky why do the send me a new SIM card that doesn't work

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This message was authored by: caesarome

Re: Why did sky send me a new sim

Posted by a Superuser, not a Sky employee. Find out more

The offer you took up via Sky VIP only applies to a new sim which is why you were sent it, so once you activate it then as you already have one you will be paying for a second one. You can not easily transfer your mobile number between these sims without moving it to a PAYG network then back to the new sim.

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