Why am I paying for two phones

[Tanya1962]

Why am I paying for two phones when I sent my old phone back to Sky, I don't understand this

[caesarome]

When did you send it back , have you had an email stating you had been received and why was it returned, for example was it done via an upgrade or swap or did you change your mind ?

[Tanya1962]

It was done by a swap 

[caesarome]

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@caesarome wrote:

When did you send it back , have you had an email stating you had been received

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