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Discussion topic: White Screen halfway down phone

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This message was authored by: GuyEllison

White Screen halfway down phone

Good morning,

 

Anyone had this issue and do you know a contact number sky?

 

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This message was authored by: GD1

Re: White Screen halfway down phone

Posted by a Superuser, not a Sky employee. Find out more

@GuyEllison   These are the current methods for contacting Sky. (Depending on your reason for making contact some methods will be more appropriate than others) …

🔶📞 Customer Services by dialling 150 (free) from either a Sky mobile or your Sky Talk landline.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Note: if your services are restricted due to a missed payment phone contact is unlikely to work.

🔶online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🔶 Sky Assistant should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🔶Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

Note If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: GuyEllison

Re: White Screen halfway down phone

Thanks @GD1......your assistance is very much appreciated.

 

Also looking to get some phones for us in our business, so will give sky a call

 

Moderator notes: Removed 3rd party link

This message was authored by: GD1

Re: White Screen halfway down phone

Posted by a Superuser, not a Sky employee. Find out more

@GuyEllison  For business use you need to call Sky Business https://business.sky.com/s/  as the contact details previously posted are for domestic customers.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: GuyEllison

Re: White Screen halfway down phone

Thanks @GD1 👍

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