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Discussion topic: Where’s 5g

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Avatar for Sarah627
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This message was authored by: Sarah627

Message posted on ‎23 Feb 2026 12:53 PM

Where’s 5g

I have been having problems with my connection only connecting to 4g. Where's 5g? 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎23 Feb 2026 12:58 PM

Re: Where’s 5g

Posted by a Superuser, not a Sky employee. Find out more

@Sarah627 

If your mobile is compatible see this link to add 5G

https://www.sky.com/help/articles/sky-mobile-5g 


▪️ I AM NOT A SKY EMPLOYEE ▪️
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Sky customer since 2001
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