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Discussion topic: Where is phone

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This message was authored by: Phone_

Where is phone

Ordered phone last month still not in post called 5 times everytime i get someone who couldnt care less tried to cancel but said meed to wait till arrives and reject it cant order somewhere else incase end up 2 contracts
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This message was authored by: Daniel0210

Re: Where is phone

Posted by a Superuser, not a Sky employee. Find out more

@Phone_ 
As we’re customers here we have no insight into stock levels or delivery timescales.

If you have ordered a latest model iPhone 17 delays are always likely due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.

After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.


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