Discussion topic: Where is my order
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Message posted on 27 Aug 2025 10:05 AM
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Where is my order
I'm wanting to know when my phone it going to be dispatched it's been 6 days since I ordered it the iPhone 13
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All Replies
Message posted on 27 Aug 2025 10:08 AM
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Re: Where is my order
@Crossland20
In case you’re not aware you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.
As we’re customers we have no insight into stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 27 Aug 2025 10:10 AM
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Re: Where is my order
If you placed the order online then there would have been as estimated delivery time shown so usually this is pretty accurate so is what you are looking at.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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