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Discussion topic: When?

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This message was authored by: Lawranced1

When?

Ordered a phone on Friday, when will I get it? Info says waiting to be dispatched 

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This message was authored by: Daniel0210

Re: When?

Posted by a Superuser, not a Sky employee. Find out more

@Lawranced1 
As customers we have no insight into delivery timescales or stock levels.

After credit checks have been completed the most up to date information on your order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

(Next day delivery can’t really be guaranteed although the website might suggest that quick a turnover is possible).


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NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
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Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: Lawranced1

Re: When?

Had emails confirming everything is checked and ok, but nothing else. No orders showing on my sky account 

This message was authored by: Daniel0210

Re: When?

Posted by a Superuser, not a Sky employee. Find out more

@Lawranced1 

Check again tomorrow, Monday or Tuesday as it's a Bank Holiday weekend. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome

Re: When?

Posted by a Superuser, not a Sky employee. Find out more

@Lawranced1 wrote:

Info says waiting to be dispatched 


Hopefully not to long @Lawranced1 as it appears stock is available for your order so you might perhaps see some movement on it over the next week or so.

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