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This discussion topic has been answered Discussion topic: Using sky unlimited mobile in spain

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This message was authored by: paulmitchell1984

Using sky unlimited mobile in spain

Is it free for me to use my sky mobile abroad in Spain ?

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This message was authored by: Daniel0210 Answer

Re: Using sky unlimited mobile in spain

Posted by a Superuser, not a Sky employee. Find out more

@paulmitchell1984 

No. For Spain it should cost you £2 for each 24 hours use of your home allowance.

 

You need to ensure roaming and mobile data are turned on in your phone settings and it will kick in when you send a text, make a call or use a small amount of data. Set any spend cap to cover the total number of days you are there. Remember that calls to local numbers are charged extra at international rates and there is now a limit on data use of 25GB per billing period, after which Sky can charge you an extra £2.50 per GB or even suspend your useage duel to overuse. I'm not aware of the rules being different if on an unlimited plan. 

 

https://www.sky.com/help/articles/sky-mobile-roaming-destinations-and-charges 

 

https://www.sky.com/help/articles/sky-mobile-fair-usage-policy


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: Daniel0210 Answer

Re: Using sky unlimited mobile in spain

Posted by a Superuser, not a Sky employee. Find out more

@paulmitchell1984 

No. For Spain it should cost you £2 for each 24 hours use of your home allowance.

 

You need to ensure roaming and mobile data are turned on in your phone settings and it will kick in when you send a text, make a call or use a small amount of data. Set any spend cap to cover the total number of days you are there. Remember that calls to local numbers are charged extra at international rates and there is now a limit on data use of 25GB per billing period, after which Sky can charge you an extra £2.50 per GB or even suspend your useage duel to overuse. I'm not aware of the rules being different if on an unlimited plan. 

 

https://www.sky.com/help/articles/sky-mobile-roaming-destinations-and-charges 

 

https://www.sky.com/help/articles/sky-mobile-fair-usage-policy


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: PandJ2020

Re: Using sky unlimited mobile in spain

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210 wrote:

I'm not aware of the rules being different if on an unlimited plan. 

 


No, they're not.  The 'unlimited' plan does not give your uncapped usage abroad.  (Nor at home for that matter)

I am just another Sky customer and my views are my own even if you don't like the answers
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