Using all data weeks before it refreshes

[Mel-50]

I have two iphones attached to Sky account - my sons and mine.  We used to roll gigs of data over every month.  Over the last 6 months up to a year we are running out of data sometimes two weeks before our data refreshes.  We aren't saving any data in the piggy bank because of this but if I was to find our history it would say that we saved loads of data before then?  Any help appreciated 🙂 Thanks!

[PandJ2020]

Banked data only lasts for 12 months.

You may need to increase your dataplan if it's not enough...

[Mel-50]

Thanks!  I only ever used 2 gb out of my 8 every month and my son about 10 out of his 12 gb so I cannot understand how this has changed and we are using our limit withing a few weeks?!!

[63johnw]

Have you checked the phones data monitors to see which apps are using the data @Mel-50  ?

[PandJ2020]

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@Mel-50 wrote:

Thanks!  I only ever used 2 gb out of my 8 every month and my son about 10 out of his 12 gb so I cannot understand how this has changed and we are using our limit withing a few weeks?!!

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Use the counters on your devices to identify which app is using the data.