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Discussion topic: Useless

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This message was authored by: Bob191

Useless

My services got restricted because payment wasn't made on time, I paid as soon as I got restricted this was now over 30 hours ago, I got a text instantly to say my services are reinstated, 30 hours later still no data, still can't call, still can't text?!

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This message was authored by: peter-marlow+1966

Re: Useless

Posted by a Superuser, not a Sky employee. Find out more

We are all fellow customers on here like yourself, but as the restrictions  are  put on automatically because  of a missed  or late payment  and it is the weekend  they will  not come  off until  the payment  has cleared  on your  account 

P c marlow
This message was authored by: PandJ2020

Re: Useless

Posted by a Superuser, not a Sky employee. Find out more

Yup, I suspect this won't be until Monday or Tuesday now.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Bob191

Re: Useless

Strange because Payment shows as cleared and all up to date on my account and even received the your services are now active text 

This message was authored by: peter-marlow+1966

Re: Useless

Posted by a Superuser, not a Sky employee. Find out more

It takes  a couple  of days to clear from your bank account  and to actually  go in to your  sky account may bills show paid on the 14th of  each month but don't  come up until the 17th of each month as that is the date I  have my direct debit  come out and when as today  the 17th  falls on a weekend  the payment  will  not come out until  Monday but the bill says paid

P c marlow
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