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Discussion topic: Upgrading multiple devices

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This message was authored by MrH1985 This message was authored by: MrH1985

Upgrading multiple devices

I have more than one device to upgrade. Can I do this in the same transaction or do I need to do two separate ones? Also when I upgrade will I keep my data in my piggy bank as had my account for 3 years? 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Upgrading multiple devices

Posted by a Superuser, not a Sky employee. Find out more

If doing this online I would presume you would have to do this one at a time or you could give Sky a call on the free 150 number to ask them to process this for you.

 


@MrH1985 wrote:

Also when I upgrade will I keep my data in my piggy bank as had my account for 3 years? 


Your data in your piggybank remains there as this plays no part in phone upgrades. The only way you would lose the whole amount would be if you cancelled and left Sky Mobile.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Upgrading multiple devices

Posted by a Superuser, not a Sky employee. Find out more

If doing this online I would presume you would have to do this one at a time or you could give Sky a call on the free 150 number to ask them to process this for you.

 


@MrH1985 wrote:

Also when I upgrade will I keep my data in my piggy bank as had my account for 3 years? 


Your data in your piggybank remains there as this plays no part in phone upgrades. The only way you would lose the whole amount would be if you cancelled and left Sky Mobile.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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