Upgraded phone

[Tinkttt]

Hi,I've upgraded,my old phone was paid in full,I've only been paying the line/bundle £11 a month,I've got the upgraded phone,I put in my old sim in the new phone,I havnt toutched or activated the sim with the new iPhone ,will my new/next bill,be only ONE bill the new tariff?? And not TWO BILLS,???after a week of messages on messenger,because I've had a STROKE ,and can't talk on the phone,can't get a straight answer off these ppl,keeping my number and I only want 1 bill,I though it was easy questions 🥴🥴

[caesarome]

If you have paid off in full your old car home and have a new me then you will be paying for that one as well as your sim. If this new phone is on the same account that the other one was on then you should have just the one bill.

[Tinkttt]

Thanks,I'm hoping it's gonna be 1 bill as I havnt activated the new sim,and SKY are not very helpful, someone in my position can't talk on a phone,only type 😕