Done upgrade for my daughter on the 1/6/2026 still haven't had any joy with trying to order her a new one and can't do it on my app cause of the one supposedly in process
Hi @Claire78tink, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
