Discussion topic: Upgrade

This message was authored by: hardysteohen · ‎20 Mar 2023

Wanting to know if I'm eligible for a upgrade

This message was authored by: 63johnw · ‎20 Mar 2023

Hi @hardysteohen you will need to check your account, this is mainly a customer helps customer forum with no account access.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: caesarome · ‎20 Mar 2023

@hardysteohen

You can do it here (further down the page):

https://www.sky.com/help/articles/sky-mobile-upgrade

If you don't want a new sim then make sure you select the "I do not need a new plan/sim" option.

If you are struggling with this then give Sky a call on the free 150 number to do it.

If sending a phone back to Sky then make sure you get and keep proof of delivery.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Upgrade

Upgrade

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