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Discussion topic: Upgrade

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This message was authored by Jonathon+bebbingt This message was authored by: Jonathon+bebbingt

Upgrade

Looking at upgrading phone 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Jonathon+bebbingt 
I’m afraid this is a customer helps customer forum and you’re not addressing Sky Customer Services.

You don't say if you really mean swap your current in contract device or upgrade a device. So if you're eligible have a look at the devices on the website and either order there or call Sky. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Jonathon+bebbingt 

If you already have a calling plan with Sky and you do not need another one then make sure you select the "I don't need a plan" option or if you want to change the plan but keep your number then there should be a "keep my current number" option that you need to select.

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