0

Discussion topic: Upgrade not going through

Reply
Avatar for Savanna02
Level 1 icon
What's this?
This message was authored by: Savanna02

Message posted on ‎14 Jul 2025 07:51 PM

Upgrade not going through

I've tried to upgrade my device numerous times since Saturday morning until now and it's still coming up with a technical error. I've had not confirmed of any upgrades going through and even trial it with other devices to upgrade and still nothing. 

Report post
Post 1 of 2
119 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎14 Jul 2025 07:53 PM

Re: Upgrade not going through

Posted by a Superuser, not a Sky employee. Find out more

@Savanna02 

Is your mobile account linked as per this:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

 

If it says it is then give Sky a call on the free 150 number for help with this.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
116 Views
0 Likes
Reply
Reply