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Discussion topic: Unable to use data abroad

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This message was authored by: Qasim_

Unable to use data abroad

Arrived in Turkey, and received welcome text about roaming. Roaming Passport Plus was active for 24 hours, now no longer able to use data since it had expired. I have tried every single troubleshooting option, but still no luck. I did have 4G signal available briefly, now longer have any service!

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This message was authored by: caesarome

Re: Unable to use data abroad

Posted by a Superuser, not a Sky employee. Find out more

@Qasim_ 

There are currently ongoing issues with roaming abroad as people are reporting issues in places like America, Australia, New Zealand and The UAE to name but a few. Sky are investigating.

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This message was authored by: Qasim_

Re: Unable to use data abroad

Thanks for letting me know! Is there a way I could see updates for this issue?

This message was authored by: caesarome

Re: Unable to use data abroad

Posted by a Superuser, not a Sky employee. Find out more

@Qasim_ 

You could try keep an eye on this topic:

https://helpforum.sky.com/t5/Sky-Mobile/In-Canada-but-after-4-days-data-stopped-working/m-p/4918036/...

 

Other than you might find it just starts working.

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