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Discussion topic: Unable to upgrade

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Avatar for 84katiejanehughes
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This message was authored by: 84katiejanehughes

Message posted on ‎12 Oct 2024 05:06 PM

Unable to upgrade

I am trying to upgrade my phone but keep getting a message to say my services are suspended, I have no outstanding bills. I click the button to 'reinstate services' and it says everything is okay. I can't get passed this. Help! 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎12 Oct 2024 05:12 PM

Re: Unable to upgrade

Posted by a Superuser, not a Sky employee. Find out more

Give Sky a call on 150 as they should be able to help you upgrade and also to jelp you with the restricted issue that you are seeing on your account.

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